LoopWHI ’26

What the policy actually carries

claims
74,339 claims, latest 12-month window

Key takeaways

  • Eight ailment categories account for two-thirds of incurred cost. Together, they represent 66.7% of incurred cost across 74,339 claims.
  • Musculoskeletal injury and fracture has the largest incurred-cost share and is only seventh by claim count. It accounts for 10.7% of incurred cost on 5.2% of claims. Cardiac and circulatory does not appear among the ten most-filed categories; it accounts for 8.4% of incurred cost on 3.3% of claims.
  • General health services tops the claim-count table but accounts for only 1.1% of incurred cost. It is the most-filed category, at 15.7% of claims, with an average of ₹2,910 a claim.
  • Claims for parents and parents-in-law account for two-thirds of cardiac cost. They account for 67% of cardiac incurred and 58% of cancer incurred. Musculoskeletal injury runs the other way, 46% employee.
  • Maternity has the widest gap between what is billed and what is incurred of these eight categories. Its claimed-to-incurred gap is 37.7% of the amount claimed and its recorded deduction rate is 27.9%, the highest of the eight on both measures. The two are different quantities.

The largest single category by incurred cost share on Loop's broker book over the latest twelve months is musculoskeletal injury and fracture, at 10.7%. It is only the seventh most-filed category. Cardiac and circulatory disease does not appear among the ten most-filed categories at all, and it ranks fourth by incurred cost share. Five of these eight categories sit at a different place on the two rankings, and three sit at the same place.

This page ranks categories by their share of incurred cost. The claim-count ranking ranks on number of claims.

This page ranks recorded incurred cost, not cash paid: open claims remain included. Figures count claims, not people or verified admissions, and cannot establish household spending. Methodology.

Eight categories absorb two-thirds of the bill#

The incurred bill is not spread evenly across the recorded categories. It concentrates in a handful.

Cost share of the eight largest categories
Musculoskeletal, injury & fractures
Infectious disease & fever
Maternity & delivery
Cardiac & circulatory
Gastrointestinal
Genitourinary & kidney
Respiratory
Cancer & oncology
View data table
Rank Category Share of incurred Cumulative share Avg per claim (₹)
1 Musculoskeletal, injury & fractures 10.7% 10.7% 89,455
2 Infectious disease & fever 10.5% 21.3% 38,674
3 Maternity & delivery 10.5% 31.7% 42,816
4 Cardiac & circulatory 8.4% 40.1% 109,946
5 Gastrointestinal 8.1% 48.1% 60,599
6 Genitourinary & kidney 6.9% 55.0% 42,952
7 Respiratory 5.9% 60.9% 54,959
8 Cancer & oncology 5.8% 66.7% 65,437

The top three categories have almost identical shares of incurred cost. Below them the line falls away. By the eighth category, the list accounts for two rupees in every three of incurred cost, and the remaining third is spread across everything else the policy covers.

The source classification splits musculoskeletal disease across two labels. The ranking keeps these separate, as the source does.

On persistent knee or back pain as a barrier to activity, Dr Priyadarshini Jagtap says:

Loop Takes

Knee or back pain can make movement uncomfortable, even when someone wants to be more active. A painkiller may not resolve it. Pain is an actual barrier, and people may not know how to treat it.

We have chair exercises and physiotherapy techniques that can help mobilise painful joints.

Dr Priyadarshini Jagtap

Founding Member & HOD, Medical Advisory Team

Loop Health

Injury ranks first by incurred-cost share and seventh by claim count#

Put the two rankings side by side. Where a category sits far apart on them, the distance is about cost per claim rather than about how often the policy is used.

Claim-count rank and incurred-cost rank

Rank 1 is at the top. Entries without a numeric rank have no connecting line; their exact status is listed below.

  • A. Musculoskeletal, injury & fracturesFrequency rank: 7 → Incurred rank: 1
  • B. Infectious disease & feverFrequency rank: 2 → Incurred rank: 2
  • C. Maternity & deliveryFrequency rank: 3 → Incurred rank: 3
  • D. Cardiac & circulatoryFrequency rank: outside the top 10 → Incurred rank: 4
  • E. GastrointestinalFrequency rank: 5 → Incurred rank: 5
  • F. Genitourinary & kidneyFrequency rank: 4 → Incurred rank: 6
  • G. RespiratoryFrequency rank: 8 → Incurred rank: 7
  • H. Cancer & oncologyFrequency rank: 10 → Incurred rank: 8
View data table
Category Incurred rank Frequency rank Share of incurred Share of claims Avg per claim (₹)
Musculoskeletal, injury & fractures 1 7 10.7% 5.2% 89,455
Infectious disease & fever 2 2 10.5% 11.7% 38,674
Maternity & delivery 3 3 10.5% 10.6% 42,816
Cardiac & circulatory 4 outside the top 10 8.4% 3.3% 109,946
Gastrointestinal 5 5 8.1% 5.7% 60,599
Genitourinary & kidney 6 4 6.9% 6.9% 42,952
Respiratory 7 8 5.9% 4.7% 54,959
Cancer & oncology 8 10 5.8% 3.8% 65,437

Cardiac and circulatory disease is the clearest case. It sits outside the ten most-filed categories, at 3.3% of claims, and fourth by money, at 8.4% of incurred. Its average incurred cost is ₹1,09,946 a claim, 2.8 times the average infection claim and 2.6 times the average maternity claim. Cancer behaves similarly, climbing from tenth by claim count to eighth by rupees. Three of the eight do not move at all: infection is second on both rankings, maternity third on both, gastrointestinal fifth on both. The two rankings are neither the same document nor opposites of one another.

A high average alone does not give a category the largest cost share. Cardiac has the highest average of the eight and is still only fourth by incurred-cost share. Musculoskeletal injury leads the table with a lower average and a higher volume. An average and a relative cost share answer different questions.

The inverse case is starker. General health services is the single most-filed category, at 15.7% of all claims. It does not appear among the ten largest categories by rupees at all: 1.1% of incurred, at an average of ₹2,910 a claim. It tops the count ranking and all but vanishes from this one.

Claims for parents account for two-thirds of cardiac cost#

Each of the four categories below has a dominant relationship layer, and they are not all the same layer.

Share of incurred cost by covered relationship
Parent layerEmployeeSpouse
Cardiac & circulatory
Cancer & oncology
Musculoskeletal, injury & fractures
Maternity & delivery
View data table
Category Parent layer Employee Spouse
Cardiac & circulatory 67% 25% 7%
Cancer & oncology 58% 23% 18%
Musculoskeletal, injury & fractures 36% 46% 11%
Maternity & delivery 0.1% 23% 76%

Claims for parents and parents-in-law account for two-thirds of cardiac incurred cost and well over half of cancer incurred cost. Musculoskeletal injury does not follow them: 46% of it is the employee layer's, against 36% on the parent layer. Maternity sits mostly on the spouse layer, at 76% of the category's incurred against 23% for employees.

In two of these four categories the parent layer also carries the higher average claim: parent cardiac ₹1,16,050 against ₹1,00,870 for employees, parent musculoskeletal ₹1,08,861 against ₹83,660. That is not a rule. On cancer the employee average is the higher of the two, ₹80,590 against ₹62,113. What does hold across the whole book is the parent layer's size: it is the largest single share of incurred, 36.9% against 29.4% of claims, which the parent claims page works through in full.

These are shares of incurred cost across all relationships. Child and other groups are not displayed, so the columns do not total 100%. A share of claims cannot be used as a share of cost.

Maternity has the widest billed-to-incurred gap of the eight#

How much of a bill becomes incurred cost varies by category. Two different measures describe that, both as a share of the amount claimed, and they must not be merged.

The claimed-to-incurred gap and deductions
Claimed-to-incurred gapDeduction rate
Maternity & delivery
Cardiac & circulatory
Cancer & oncology
Respiratory
Infectious disease & fever
Genitourinary & kidney
Gastrointestinal
Musculoskeletal, injury & fractures

Each is a share of the amount claimed.

View data table
Category Claimed-to-incurred gap Recorded deduction rate
Maternity & delivery 37.7% 27.9%
Cardiac & circulatory 33.9% 23.5%
Cancer & oncology 32.3% 20.3%
Respiratory 30.7% 22.3%
Infectious disease & fever 29.2% 17.6%
Genitourinary & kidney 27.2% 17.7%
Gastrointestinal 26.8% 18.7%
Musculoskeletal, injury & fractures 25.7% 19.2%

Maternity leads both columns among these eight, the categories that between them carry two-thirds of the bill. More than a third of everything billed on maternity does not become incurred cost, and the recorded deduction field comes to about three-quarters of that gap. What accounts for the remainder is not recorded in a way this extract can attribute, so this page cannot say what separates the two figures.

Across the whole book the recorded deduction rate is 20.9% of the amount claimed and the claimed-to-incurred gap is 31.8%. The two measures do not order the categories the same way. Cancer's gap is above the book's, at 32.3%, while its recorded deduction rate is below it, at 20.3%; respiratory runs the other way, 30.7% against 22.3%. Maternity and cardiac are first and second on both.

Categories use the first matching keyword rule, not confirmed diagnoses. Average cost can be pulled up by a small number of expensive claims; it is not a typical bill.

Where the money lands is measured; whether it was avoidable is not#

Eight named categories account for two-thirds of incurred cost, and parents and parents-in-law account for most of the incurred-cost share in cardiac and cancer. These are distributions in the claims record. Neither tells you whether any of the cost could have been avoided.

References

  1. 1Kastor A, Mohanty SK. "Disease-specific out-of-pocket and catastrophic health expenditure on hospitalization in India: do Indian households face distress health financing?" PLOS ONE, 2018;13(5):e0196106. https://doi.org/10.1371/journal.pone.0196106
  2. 2National Institute for Health and Care Excellence. Hip fracture: management. Clinical guideline CG124, 2011, updated 2023. https://www.nice.org.uk/guidance/cg124
  3. 3National Cancer Institute. Chemotherapy to Treat Cancer. US National Institutes of Health. https://www.cancer.gov/about-cancer/treatment/types/chemotherapy